DHL is Africa’s top employer

DHL Express has been certified as a Top Employer in Africa for the fourth consecutive year at the prestigious Top Employer Africa 2018 certification ceremony, held at the Sandton Convention Centre in Johannesburg, last week.  DHL was the only company to be certified as a Top Employer in 18 African markets. 

“DHL has cultivated a customer-centric culture across the entire organisation, which we see as a critical component of our success. Maintaining this culture across the world has relied heavily on our effective employee engagement programmes,” says Hennie Heymans, CEO of DHL Express sub-Saharan Africa.

“This year, we have placed greater emphasis on up-skilling and empowering middle managers and supervisors, as this rung of leadership will be pivotal to leading and executing our growth aspirations in the years to come.

“As we continue to grow, we need everyone in the business to understand their role and how to execute it efficiently. After all, the role of supervisors and middle managers is to build trust and inspire great performance,” he adds.

To be certified as a Top Employer in Africa, a company needs to operate in four or more countries and have exceptional employee conditions. The Top Employers Institute conducts comprehensive and independent research by getting employees in the relevant companies to complete a human resources best practice survey.

The Top Employers Institute survey assesses human resource strategy, policy implementation, practices and employee offerings, to reveal whether the company provides exceptional employee conditions, develops talent on all levels and demonstrates leadership through optimising the development of its employees and employee practices.

“We are honoured to have been certified as a Top Employer in Africa for yet another year, and we will strive to ensure we maintain our focus on attracting, retaining and developing our people across the region,” concludes Heymans.