Incorporating constructive criticism

Incorporating constructive criticism

Many manufacturers claim to listen to their customers … but General Motors South Africa (GMSA) is walking the talk, as it’s upgrading the locally-engineered Isuzu KB, following constructive feedback from loyal Isuzu customers around the country.

Isuzu brand manager at GMSA, Mlungisi Nonkonyana, says: “We constantly strive to improve our products. With the added advantage of the sixth-generation Isuzu KB being developed, engineered and built for South Africans, in South Africa, we are able to introduce updates with quick turnaround times for maximum effect.”

He adds that the subtle new tweaks to the Isuzu KB are all geared at enhancing visual appeal and creating a better driving experience. Available from mid-September 2014, the updates include a new overhead storage compartment, including a sunglasses holder, on LX extended-cab and double-cab models.

New upholstery in the LE and LX models is set to give the interior a more upmarket feel.

The LE range sports a new radiator grille and a black rear bumper and the LX double cab features a chrome lockable tailgate handle. “The changes are now reflected on the streamlined range of 18 Isuzu KB derivatives – all powered by our renowned diesel engines,” adds Nonkonyana.

All Isuzu KB models are sold with a five-year/120 000 km warranty and roadside assistance programme, a five-year/unlimited mileage anti-corrosion warranty and a five-year/90 000 km service plan. Service intervals are 15 000 km or 12 months for all derivatives.

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